Cost of Living

Damage control: how crisis consultants help companies survive scandal

When companies come face-to-face with public scandal, they often call-in crisis consultants like Deb Hutton. Host Paul Haavardsrud finds out if there is a crisis handbook and how businesses deal with nightmare scenarios.

What are the boardroom conversations when a leader stumbles publicly?

Ron MacLean, left, and Don Cherry are pictured in 2014 at the announcement of Rogers Sportsnet's hockey coverage following the company's acquisition of national NHL broadcast rights. (Chris Young/The Canadian Press)

When companies come face-to-face with public scandal, they often call-in crisis consultants like Deb Hutton.

  • CBC Radio's new business and economics show, Cost of Living, airs on CBC Radio One every Saturday at 11:30 a.m. (12 p.m. NT) or online anytime at CBC Listen.
Cost of Living host Paul Haavardsrud spoke with her to to find out if there is a crisis handbook — and how businesses deal with nightmare scenarios like the recent scandals involving the CEO of McDonald's or Don Cherry.

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