New Brunswick

Fredericton experiencing uptick in cyberattack attempts

The City of Fredericton’s chief information officer said logs show a significant increase in attempts to attack the city's computer system, mirroring a trend around the province. Some types of attempts have increased by 10 times the typical amount. 

City official says security improvements are being made in wake of Saint John attack

Two hands shaded in greeny-dark hover over a laptop keyboard, with the screen above showing vertical rows of 1s and 0s.
Saint John became the first New Brunswick city to experience a major cyberattack. (Kacper Pempel/Reuters)

Hackers are now "aggressively" targeting New Brunswick municipalities' computer systems after a successful cyberattack on the city of Saint John earlier this week.

The City of Fredericton's chief information officer said logs show a significant increase in attempts to attack the city's computer system, mirroring a trend around the province.

Adam Bell said some types of attempts have increased by 10 times the typical amount. 

"What we're learning more and more about how cyber criminals work, is when they find a successful target in an industry, they tend to then start immediately targeting similar organizations," he said.

Saint John announced Sunday night it was the victim of a cyberattack, later confirmed to be ransomware.

Officials have declined to say how much hackers demanded or what systems were affected.

The city's website and online payment systems remain down, while it investigates along with several outside agencies.

Adam Bell is chief information officer for the City of Fredericton. (Gary Moore/CBC)

There's currently no evidence that personal information was stolen.

Bell said two days after Saint John was hit, the exact same attack was tried 25 to 30 times against Fredericton's systems.

"It does look like these cyber criminals work specific market areas," he said.

Most attacks currently directed at New Brunswick municipalities are "phishing," such as emails which appear to be legitimate directing people to click on a harmful link and unknowingly download a virus.

Boosting protections

Bell said Fredericton provides cyber awareness training to city employees to tell them how to spot a suspicious email and what to do with one.

The city also sends out simulated phishing attempts as practice.

That's in addition to its fire walls and the contracting of a cyber security company to monitor systems.

In the wake of the Saint John attack, Fredericton is re-evaluating its safeguards and looking at new ways to further secure its systems. It has rolled out several recommendations over the past few days.

Fredericton only discloses successful cyberattacks when there is a breach of personal information, which has yet to occur.

"This game evolves continuously," Bell said. "As we improve our security features, the criminals devise new ways to get around them."

ABOUT THE AUTHOR

Alexandre Silberman is a network reporter with CBC News, currently based in Regina. He covers Saskatchewan for CBC national news on television, radio and online. You can reach him by email at: [email protected]