British Columbia

TransLink bus 'fare not paid' button pushed nearly 3 million times in 2014

Bus drivers in Metro Vancouver pushed the 'fare not paid' button 2,950,944 times last year. That's up from 2013, but still not a large per cent of boardings.

Number up from 2013, when 'fare not paid' in 1 per cent of boardings

The 'fare not paid' button was pushed 2,950,944 times by bus drivers in 2014.

Bus drivers in Metro Vancouver pushed the "fare not paid" button 2,950,944 times in 2014, up 6.8 per cent from the year before, according to numbers released by TransLink.

Drivers push the button at their discretion whenever there is a "fare-related concern," including not paying the fare, under- or over-paying, or failing to provide proper ID, said TransLink in a statement.

It's not clear whether a higher percentage of bus riders did not pay last year.

In 2013, drivers reported a "fare-related concern" in 1.1 per cent of all 249-million bus rides taken that year.

In 2014, when the "fare not paid" rate went up, ridership was also expected to go up, but ridership numbers are not yet available for last year.

TransLink spokeswoman Cheryl Ziola noted some of the people not paying fares don't have the ability to pay, and are helped by the drivers.

"Many of the routes with the highest 'fare not paid' numbers travel through the Downtown Eastside, one of Canada's poorest neighbourhoods," wrote Ziola in a statement provided to CBC.

"Bus operators use their discretion and can determine if someone is in trouble or in need, when deciding whether to pursue a non-paying customer."

 'Fare not paid' by the numbers 2013 2014
 Number of times button pressed 2,762,363

2,950,944

 Bus ridership 249 million  Not available
 Percentage of rides 'not paid'  1.1%  Not available

Corrections

  • An earlier version of this story provided incorrect numbers for bus ridership in 2013. The correct figure is 249 million.
    Mar 10, 2015 12:17 PM PT

With files from Farrah Merali