British Columbia

Fort St. John recovering from 'cyber incident.' Unknown if personal data stolen

The northeast B.C. has had limited service since the network was cut off on Feb. 25.

The northeast B.C. city has had limited service since the network was cut off on Feb. 25

A sign reads 'Fort St. John The Energetic City.'
The welcome sign leading into Fort St. John. B.C. (Andrew Kurjata/CBC)

The City of Fort St. John is still working to determine the fallout from a "cyber incident" detected on its networks two days ago.

On Feb. 25, the city said it had severed connections on its internal networks to "limit unauthorized activity." It then activated a "cyber incident response."

The incident has limited the services the city is able to provide: while city buildings are open, city internet, phone services and emails have been affected.

City communications manager Ryan Harvey told CBC News the incident had prevented staff from accessing internal files and software, including its financial software and the program used to take council meeting minutes.

"We're operating at a limited capacity right now," he said.

He could not say whether any personal data was at risk, but Mayor Lillia Hansen said in an update posted to Fort St. John's Facebook page that "we are committed to regular and transparent updates."

A woman smiles in front of a white wall filled with recurring Fort St. John logos.
Fort St. John, B.C. Mayor Lilia Hansen on Feb. 26, 2024. (City of Fort St. John)